Gone are the days of large separate space, often a window, with computer and printer. In contrast, the price of the hotel in the spectrum of shrinking their business centers or turning them from a quiet workspace to lounge and meeting area. Some switch part of their lobbying to the de facto Business Center, while everyone else is improving workspace in guest rooms.
All that remains of the many business centers is a small room with a few computers and a printer, used mainly by tourists who have documents or your boarding pass to print, or who need to check email and don't have a laptop or smartphone. Customers usually get in and out quickly, instead of spending hours and hours working on it.
The needs of business travelers have "changed significantly in recent years," said Monika Nerger, Chief Information Officer of the Mandarin Oriental. So while the hotel chains maintain business centers, as well as employing mobile "tech Butler" to assist guests in the lobby and guest rooms, and make the power supply cord and other items that may need to be a guest.
Greg Schwartz, chief revenue officer of Zillow, said he was staying in a hotel about 100 nights a year, and favorite places to work in the street in a comfortable lobby that saw the road. When he needs to make a conference call, Schwartz said, he found, "a nice quiet spot behind a potted plant."